NO QUIBBLE GUARANTEE
For your extra peace of mind all purchases are covered by a 14 day exchange or money back guarantee (excluding any carriage charges incurred). If you change your mind for whatever reason, return the unused item(s) in their original packaging to HotelCalifornia.shop, accompanied with the invoice and I will offer you an exchange or refund – no hassles, for your total peace of mind.
RETURNS PROCEDURE
All goods returned must be clearly labelled and have full documentation enclosed including reason for return. All returnable goods must be reported to the HotelCalifornia.shop via the Contact form. Goods returned without any notice will not be accepted. Carriage charges are non refundable unless goods are faulty or not fit for their purpose. In this case I will arrange for collection of the goods through our carrier.